Privacy & cookies

Privacy policy

We take the protection of your privacy seriously. Below we provide detailed information about how we handle your data:

Everyone is entitled to respect for their privacy and protection against misuse of their personal data. We comply with these provisions. Personal data is treated as strictly confidential and is neither sold nor disclosed to third parties. In close cooperation with our hosting providers, we endeavour to protect our databases as effectively as possible against unauthorised access, loss, misuse or falsification.

This privacy policy applies to the website owner's entire online offering, including all domains.

Handling personal data

Personal data is information that can identify an individual, meaning details that can be traced back to a person. This includes names, email addresses and telephone numbers. Information about preferences, hobbies, memberships or websites someone has visited also constitutes personal data.

We collect, use and disclose personal data only where permitted by law or where users consent to its collection. Where such data is collected, it may be used with analytics and tracking providers accordingly.

Contact

If you contact us through a website form or by email, log in to the website or leave a comment, we store the details you provide to process your enquiry and answer follow-up questions. We do not disclose this data without your consent.

Access data / server log files

We, or our web provider, collect data about each access to the website in server log files. Access data includes the name of the page requested, the date and time, browser type and version, operating system, referrer URL (the previously visited page) and the hostname of the accessing computer (IP address). The provider uses log data only for statistical evaluations relating to the operation, security and optimisation of the website.

Cookies

Cookies are small files that allow specific device-related information to be stored on users' devices, such as computers or smartphones. They help make websites easier to use, for example by storing login details. They also collect statistical data about website use so it can be analysed to improve the service. We use cookies to make our website user-friendly.

Some cookies remain stored on your device until you delete them. They allow us to recognise your browser on your next visit.

Users can control the use of cookies. Most browsers offer settings that restrict or completely prevent cookies from being stored. However, this may limit the functionality and convenience of the website.

Instructions for deleting cookies in commonly used browsers can be found here:

• Microsoft Internet Explorer: Microsoft Support
• Mozilla Firefox: Mozilla Support
• Google Chrome: Google Support
• Apple Safari: Apple Support
• Opera: Opera Help

Alternatively, you can disable third-party cookies by visiting the Network Advertising Initiative's opt-out page at www.networkadvertising.org .

We may use none, some or all of these services. Facebook, LinkedIn and Google services are currently in use.

Google Analytics and Google Remarketing

This website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies, which are text files stored on users' computers that allow analysis of their use of the website. Information generated by the cookie about website use is generally transferred to and stored on a Google server in the USA.

If IP anonymisation is enabled on this website, Google first shortens users' IP addresses within member states of the European Union or other countries party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there.

On behalf of this website's operator, Google uses this information to evaluate users' website use, compile reports on website activity and provide other services relating to website and internet use to the operator.

The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data. Users can prevent cookies from being stored by adjusting their browser settings. However, this may mean that not all functions of this website can be used in full.

Users can also prevent Google from collecting the data generated by the cookie relating to their website use, including their IP address, and from processing this data by downloading and installing the browser plug-in available at this link: Google Analytics Opt-out.

Google Ads – advertising measurement

On this website we use the Google tag for Google Ads (Google Ireland Limited or Google LLC) to measure the effectiveness of our advertising after you give voluntary consent. The Google tag loads only after consent. If you consent, technical usage data such as pages visited, browser data, IP address and clicks on contact options may be transmitted to Google and processed to measure advertising performance. Data may also be transferred to the USA.

We do not use this integration for personalised advertising or remarketing based on dental interests. The contents of appointment enquiries, particularly names, telephone numbers, email addresses, messages or treatment information from the form, are not transmitted as conversion data by our Google Ads script. You can change your choice at any time through “Cookie settings” in the footer. Further information is available in the Google Privacy Policy.

Google Maps – map on request

A location map from Google Maps (Google Ireland Limited or Google LLC) is available on our homepage. It only loads when you click “Load map”. Loading establishes a direct connection to Google. Technical connection data, particularly your IP address and browser information, may be transmitted to Google, and cookies or similar technologies may be used. You can continue to use our website and appointment form without loading the map. Further information is available in the Google Privacy Policy.

Bing Universal Event Tracking (UET)

Our website uses Bing Ads technology to collect and store data from which usage profiles are created under pseudonyms. This is a service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. It allows us to track users' activity on our website when they arrive through Bing Ads advertisements.

If you reach our website through such an advertisement, a cookie is placed on your computer. A Bing UET tag is integrated into our website. Together with the cookie, this code stores certain non-personal data about website use, including time spent on the website, areas visited and the advertisement through which users arrived.

Information about your identity is not collected.

The collected information is transferred to Microsoft servers in the USA and generally stored for a maximum of 180 days. You can prevent the collection and processing of cookie-generated data relating to your website use by disabling cookies. This may limit website functionality.

Microsoft may also track your usage across several electronic devices through cross-device tracking, enabling personalised advertising on Microsoft websites and apps. You can disable this at choice.microsoft.com .

Further information about Bing analytics services is available on the Bing Ads website (Bing Ads Help). Further information about privacy at Microsoft and Bing is available in Microsoft's privacy statement (Microsoft Privacy Statement).

Facebook remarketing / retargeting (Custom Audiences)

Our pages integrate the Facebook Pixel from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. When you visit our pages, the Facebook Pixel establishes a direct connection between your browser and Facebook's server. Facebook thereby receives information that you visited our website with your IP address and can associate your visit with your user account.

We may use the information obtained to display Facebook ads or for tracking functions. As the website provider, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information is available in Facebook's privacy policy at facebook.com/about/privacy.

If you do not want data collected through Custom Audiences, you can disable Custom Audiences here.

LinkedIn remarketing & retargeting

Our pages integrate remarketing tags from the social network LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. When you visit our pages, these tags establish a direct connection between your browser and LinkedIn's server. LinkedIn thereby receives information that you visited our website with your IP address and can associate your visit with your user account.

We may use the information obtained to display LinkedIn ads. As the website provider, we have no knowledge of the content of the transmitted data or its use by LinkedIn. Further information is available in LinkedIn's privacy policy at linkedin.com/legal/privacy-policy.

Newsletter

You may be able to subscribe to our newsletter in future. For this we require your email address and confirmation that you agree to receive the newsletter.

When you subscribe, your name and email address are used exclusively for our own advertising purposes with your consent until you unsubscribe. You can unsubscribe at any time through the newsletter itself or by sending us a short message.

Whenever third parties are involved, we cannot guarantee or accept responsibility for how they handle this data, as we cannot control them.

Disclaimer

The author provides no warranty regarding the correctness, accuracy, currency, reliability or completeness of the information. Liability claims against the author for material or non-material damage arising from access to, use or non-use of the published information, misuse of the connection or technical faults are excluded. All offers are non-binding.

The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offering without separate notice, or to suspend publication temporarily or permanently.

Liability for links

References and links to third-party websites are outside our responsibility. We accept no responsibility for such websites. Users access and use them at their own risk.

Copyright

Copyright and all other rights to content, images, photographs or other files on the website belong exclusively to the website owners. Content, images, photographs or other files may not be copied, downloaded or captured in screenshots for personal use.

Your rights & contact

You generally have the rights of access, rectification, erasure, restriction, data portability, withdrawal of consent and objection. If this privacy policy has not answered your questions, you can contact us at any time.

You can reach us at: